Frequently Asked Questions

In order to help answer any questions you may have about counselling, a list of commonly asked questions has been complied below.


What is counselling?

Counselling and psychotherapy are umbrella terms that cover a range of ‘talking therapies’, delivered by a trained practitioner who will work with people over a short or longer term basis to help them bring about effective change or enhance their well-being.

Counsellors work from a variety of theoretical approaches with their clients. There is evidence that the relationship between the counsellor and the client is more important than the approach the therapist uses. 


When is the best time to see a counsellor?

It is most useful to come to counselling before a problem becomes so intense that it becomes a crisis and it can be difficult to make this decision, but it can offer long lasting change.


Should I tell anyone that I’m seeing a counsellor?

It is important to be a choice to attend counselling and when someone is ready to engage in the therapeutic work. It can be helpful to inform a GP when attending counselling, if someone has been seeking medical support for their emotional or mental well-being. A GP may have suggested counselling already as a form of support.


Who is the Service for?

Individuals or Couples - Adults, Children and Young People (aged 8+).


Shouldn’t I be able to get the support I need from friends and family?

Although people might get support from a variety of people, including family members, friends, their GP and work colleagues, sometimes it is helpful to step outside of these relationships and speak to someone who has no other involvement in their lives.


Do I have to be referred by someone such as my GP, manager or Occupational Health Adviser?

This is a self referral to TLC Counselling – in fact, I generally encourage this, as it usually means someone feels motivated to come, but there are referrals from GPs, Managers and Occupational Health Advisers as well, at request.


How long do sessions last?

For fifty minutes per session.

Is there a cost?

£50 for the initial appointment and ongoing sessions for individuals. £60 per session for couples, with discounts for children and young people under the age of 25, the cost is £40.00 per session.

As a community counselling provider, TLC Counselling acknowledges that cost can sometimes be a barrier to therapy. With this in mind a limited number of discounted sessions are available to help those on low income or facing financial difficulties. Please enquire for further information.


How many sessions will I have?

This varies as people come for different reasons; some six to twenty sessions, this really depends on emotional need and for some others it can be for longer. Clients are initially offered six counselling sessions, at which point there will be a joint review progress to reflect on where the client(s) is at. Further sessions can subsequently be arranged if necessary, for as long as it is required.


I’m worried about feeling upset – is this usual?

Sometimes people feel upset about coming to counselling and It can seem hard to take the first step and meet a counsellor, someone who is after all a stranger. Even if a client feels upset for a while, this can ease with time but usually after the initial meeting.


What if I see someone I know?

Counsellors adhere to a strict confidentiality policy as stipulated by the British Association of Counselling and Psychotherapy (BACP), therefore they will not disclose to anyone else within the building. The building can be such a busy place with a variety of services on offer, therefore no one is going to know why someone is there.


Will the counsellor write reports about me?

TLC Counselling does not provide reports unless this has been specifically contracted with to do so at the start of therapy. Brief confidential notes about sessions are kept to summarise session content, but these are not personally identifiable and are only used as a tool to help keep track of session themes/content. Information about data protection and confidentiality will be explained during the first meeting.


I really think I need some advice, will the counsellor tell me what to do?

The aim of counselling is to help clients draw on their own resources and find their own solutions in partnership with an objective outsider. Clients will not be told what to do, but the counsellor might give you information, if this is appropriate.

Heard a lot about Cognitive Behaviour Therapy (CBT) and someone suggested to me it might be useful – so what is it?

Cognitive-behavioural therapy (CBT), is often referred to in the media and by the medical profession. It was developed to work with depression and anxiety initially and then other psychological concerns in more recent years. CBT techniques will be incorporate as part of the sessions, where appropriate, if this is deemed beneficial to the client(s).


What professional codes do you follow?

TLC Counselling adheres to the British Association for Counselling and Psychotherapy (BACP) and works within that ethical framework.

If you would like any further information or you are unsure about how I could support you, please feel free to give me a call or if you prefer drop me an email.